I'm not a good talker as always.
My friend told me that her family have been sick, before and after a new year, got the flu and she mentioned that her father has been diagnosed with a serious disease so she'll be going to her country to see him. I tried to show sorrow and pain but it was difficult.
I must consider the feelings of other people.   I cannot come up with nice words quickly. I should've asked "Did something happen?" on chat the other day someone seemed kind of down.