Good morning, X. As I mentioned in a previous email, before moving to our apartment I received a call from Telecom, an internet broadband provider. Telecom informed me that your agency had provided them with my contact details and asked me if I wanted a broadband connection. I assumed that there was no internet in the appartment, so I answered in the affirmative. I paid 54 pounds to Telecom. When we moved into the apartment we realized that we already had an internet provider, which is Sky. However, I can't ask Sky for any information about our account because I am not the account holder. So, to summarize, we want to rescind the contract with Sky, which seems to be something that only the landlord can do. Could you please contact the landlord in order for her to terminate her contract with Sky as soon as possible? Thank you. Best regards, P.